You will never see
us arriving
at a job sight
loaded with
5 gallon buckets
of rusty tools
attempting to
"wing it"

— Mark Armstrong

We are not a flat rate shop!!

What exactly does flat rate mean? Essentially if the book shows a three hour repair time you are charged three hours. Here is the kicker!! Flat rate shops reward the mechanics for beating book time. If a mechanic can stuff three hours of labor into one than the mechanic wins the lottery because he made three hours of wages in one hour. Hence in a flat rate shop there is an overwhelming amount of pressure to cut corners and speed up the repair. Almost all dealerships are flat rate shops. Mobile Diesel Medic’s business model does not base salary of mechanics on cutting corners. We are not a flat rate shop, but bill actual hours. That is why we can normally cut $1000 dollars off most diesel truck repairs vs. the dealerships.